“If you want fast, there’s a cost”: Inside the strain on the supply chain

The true cost of free returns.
The true cost of free returns. (Source: Bigstock)
It’s fair to say that every part of the retail industry has been disrupted during the pandemic. However, as many parts of retail begin to return to relative normalcy, the supply chain is still being impacted by uneven conditions. Not only is the industry facing delayed international shipments of products to Australia, it’s happening at a time when more people are shopping online, and are expecting fast, free delivery. At Wednesday’s National Retail Expo, Shippit co-founder Rob Hango-Zada s

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