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VIDEO | ‘I want to look cute too’: How diversity impacts the bottom line

From people of colour to those with disabilities or on the LGBTQIA+ spectrum, there are big chunks of diverse customer bases who are ignored by retailers and only too willing to spend their money at brands who embrace them.  During Retail Week recently, disability advocate and consultant Lisa Cox, LGBTQIA+ activist Deni Todorović and head of creative and campaign strategy Shanthi Murugan shared their insights on where retailers are failing at diversity and inclusion. Missed their pane