Walmart, Starbucks, Nike: Making sense of China’s latest retail sales numbers

An interior shot of a shopping mall in China, showing escalators and storefronts.
Since February 2024, sales growth has never deviated from a narrow band around 3 per cent. Unsplash
At the Pang Dong Lai supermarket chain, based in China’s north-central Henan Province, both customers and employees are treated like royalty.  No deviation is allowed from the company’s lofty standards of customer service, and the chain is equally famous for the way it puts its employees’ well-being and happiness at the centre of its business model. Pang Dong Lai’s founder and chair, Yu Donglai, says the company’s philosophy is “freedom and love”.  He certainly practises

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