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AI and social justice: Hack Games 2021 reveals the future of retail

Retailers are increasingly adopting AI to better understand shoppers. Image: Bigstock.
Recruitment software business Weirdly has been crowned the winner of Inside Retail and MI Academy’s Retail Hack Games for 2021.  Five finalists battled it out on Friday to pitch a solution that would enhance the experience of human touch with the use of technology, but it was Weirdly’s idea to turn unsuccessful interview candidates into brand ambassadors that caught the judges’ attention.  “Technology is dehumanising the recruitment experience and the recruitment experience is