From the author
The apocalypse has been cancelled
The death of traditional retail has been predicted with increasing grimness for years now. But the numbers and trends te...
It’s time for Shop.org to rebrand
Don’t be fooled by deceptive distinctions between different forms of commerce.
Navigating the new world of retail
From understanding the connected customer or facing the fact that Australia has long copied other retailers around the w...
How to use data to unleash your retail superpowers
The days of collecting static data and feeling proud because of the large number of customers recorded in your database ...
Containing the Amazon offensive
As demonstrated by the likes of Under Armour, Nordstrom, and Best Buy – what does not kill you does make you stronger.
It’s all about me, anytime and anywhere
Overcoming stasis is a demanding and multi-faceted undertaking for any retail organisation.
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