About the author

Heather McIlvaine



Kathmandu completes first stage of capital-raising without Briscoe Group

Outdoor retailer raises $154 million from institutional investors.

What retailers need right now

Rent reductions from landlords, a freeze on wage increases, income support for unemployed Australians and other measures are critical to help struggling businesses.

Retailers look online as foot traffic dries up

Retailers are ramping up investment in e-commerce, and some are altering the way products are delivered, in response to COVID-19.

Asher Keddie, Elyse Knowles talk leadership

Myer’s brand ambassadors were featured speakers at VAMFF’s International Women’s Day Breakfast.

Perth swim brand featured in Kylie Jenner fashion shoot

Ambra Maddalena gets a surprise nod from American mega-influencer.

Winning Appliances spares no expense to unseat top-tier rivals

The retailer believes there is still a lot of market share to take.

Redbubble CEO ousted, founder returns in interim role

Martin Hosking replaces Barry Newstead in leadership shake-up.

Outland Denim recognised for anti-trafficking work

Jeans brand shortlisted for international award.

Sportsgirl introduces its first ‘Sportsboy’

The iconic teen fashion brand is embracing diversity in its latest campaign.

4 great CEO insights from NRF 2020

The best insights from the biggest names who spoke at the annual conference in New York City last month.

$50 million debt revealed as expressions of interest close for Jeanswest

Administrators held the first creditors meeting this week.

Christmas miscalculation blamed for driving store closures

Jeanswest just the latest retailer to announce store closures in 2020.

Why Under Armour is more than just another apparel company: NRF 2020

Our coverage of the final day of NRF 2020.

Tech, CX and leadership insights from NRF 2020: Day 2

Our key takeaways from Starbucks, Chloe, Zappos, Gap and more.

NRF 2020: Highlights from the first day

What we learned from Showfields, Andie, Crate & Barrel and Rent the Runway.

How Good360 plans to avoid the usual pitfalls of disaster response

The nonprofit warns outpouring of support could have knock-on effects.

State by state: Christmas and Boxing Day 2019 trading hours

When will shops be open over the holidays?

Marlin Brands buys Zanui

Wholesaler backed by Oaktree, Alceon Group has bought the collapsed online retailer.

Winning to open new DC in Victoria following strong growth

New DC to facilitate free, next-day delivery in Victoria.

Industry, unions divided over “complexity” of award system

Two camps are forming over a review to occur next year.


It's more important than ever to understand your customer right now, argues consumer insights expert Anastasia Lloy… https://t.co/k9YmUO0RxT

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