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Heather McIlvaine

From the author

How Country Road got into rentals

The surprisingly personal origin story behind the brand's partnership with GlamCorner.

Pumpkins rule: the rise and rise of Halloween

How retailers took advantage of the increasingly popular holiday.

Period underwear goes mainstream

Online brands like Modibodi and Thinx are taking share in the billion-dollar feminine-care industry.

Bedding brand pops up in LA

Ettitude is exploring ways to put its sheets in the hands of more customers.

What online retailers should take away from Rent the Runway’s logistical nightmare

GlamCorner's CEO offers advice on avoiding, and sometimes accepting, outages.

Zarraffa’s founder building $100m ‘dining destination’ in Queensland

The franchise founder wants to bring Melbourne's market culture to the Sunshine State.

Fashion brands struggle to stay on home soil

Cue Clothing has been manufacturing in Australia for 50 years. Can it last much longer?

Brosa breaks new ground in furniture retailing

Digital-first brand opens new showroom, with plenty of tech.

The rise of sneaker culture

Why brands and retailers are jumping on the bandwagon.

Rodd & Gunn logo comes to life at UK store opening

Heritage brand opens first bricks-and-mortar store in the UK

Battery World takes employees to the next skill level

Franchisor teams up with TAFE to upskill staff.

The Iconic’s secret (tech) sauce

How Australia's biggest online fashion retailer stays ahead of the curve.

The rise of the B Corp

More retailers are becoming certified B Corps. Here's why.

Report: Queues, out-of-stock items cost retailers billions

New research quantifies the cost of negative shopping experiences.

10 practical tips to expand your brand to the US

“Follow up at least three times” and other lessons from Ettitude founder Phoebe Yu.

Breakthrough tech gives old clothes new life

General Pants launching trial with textile waste tackler, BlockTexx.

General Pants opening multiple stores in New Zealand this year

Stores will open across the country in a matter of months, CEO says.

New fulfilment service targets online wine retailers

Digital Wine Ventures to launch a specialised wine distribution service.