About the author

Dr Ian Tho

Executive Director at Azurium Analytics (a Ferrier Hodgson company).


Game-changing analytics trends for 2016

Five key trends in analytics from Retail Customer Excellence Awards judge, Ian Tho.

Loyal customers – the holy grail?

Ian Tho discusses the concept of loyalty and what retailers are trying to achieve through loyalty programs.


It's more important than ever to understand your customer right now, argues consumer insights expert Anastasia Lloy… https://t.co/k9YmUO0RxT

17 hours ago

Kogan says it won't stand down any workers, and has even given team members a $500 bonus to help them through the c… https://t.co/NOR8v4lXnP

18 hours ago

Matt Blatt founder Adam Drexler is in talks to sell his furniture business and says hibernating is not a realistic… https://t.co/3xgJ688s0N

19 hours ago