About the author
Barry Nicolaou is principal of Barlan Consulting.
Amazon is reportedly coming, how can retailers rise to the occasion?
Barry Nicolaou looks at the importance of having passionate people in your retail business.
There is no right or wrong way to lead or manage your team, only new ways, writes Barry Nicolaou.
Aligning an employee and employer’s values, desires, and motivations is crucial for a strong retail working relationship, says Barry Nicolaou.
Breaking down the barriers between an assistant and customer is key, says Barry Nicolaou.
Barry Nicolaou examines what a ‘bad hair day’ can mean for your business.
Retail spending on electronic cards rises in NZ.
Barry Nicolaou asks if the conventional retail greet has become outdated.
How long should a sales assistant wait to greet a customer instore?
Sincerity in staff interaction is a seemingly simple attribute, yet at times seems the most elusive, says Barry Nicolaou.
Children’s clothing chain reports full year earnings loss amid ‘challenging retail conditions’.
Barry Nicolaou looks at one of the greatest oversights on the retail floor.
Jewellery retailer finds itself in hot water with the ATO over Australian relocation.
Warehouse Group earnings take a dive.
Retailers have more leverage in today’s retail market when it comes to asking more from suppliers than just their stock.
Customers can give off a number of signals to demonstrate their intention to buy.
Online auction site beats expected earning figures.
Finding the correct staff can make or break your retail business, says Barry Nicolaou.
Good retail is about good people – so make sure you reward the good ones, explains Barry Nicolaou.
Asking the right question can help a retailer show they care – and optimise the sale.
Retail in Melbourne to be forced to close from 11:59pm this Wednesday. Contactless click-and-collect and online del… https://t.co/8um79lnp7616 hours ago
Macca's stores around the world are getting a makeover. We go behind the scenes with the design agency that created… https://t.co/1lEOwd3dPE23 hours ago