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Analysis: The driving force behind Hong Kong’s retail revolution

Over the past year, the “new normal” has become an unavoidable mantra, reminding us that things will never be the same. Retailers and consumers have been urged — or forced — to take their transactions into the digital marketplace. But for Mainland China, this online shopping behaviour has long been considered normal.  China has the world’s largest digital population with almost 989 million netizens in December 2020. (Statista, 2021) According to a digital retail survey conducted b