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Analysis: Luxury retail in the post-Covid landscape

Each country in the APAC region experiences different customer and retailer behaviours and will emerge from the pandemic at different speeds. But the one thing they all have in common is that Covid changed the way people shop. Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent.  Retail the New Way During the pandemic, omnichannel retail matured to the point where on and offline are now indivisible. This is n