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Analysis: Get ready, 2021 is the year of retailing bravely

For the most part, retail stores across the nation are open and trading under a new normal. However, the residual impacts of Covid-19 will still test many of them as people’s euphoria from being released from lockdown starts to wane, and the government measures that have temporarily shielded the Australian consumer from the worst of the economic consequences of Covid decrease. As we all now know, there was a step change in consumer behaviour towards digital and online in 2020. In many resp